With e-mail being the forefront of business communication in today’s corporate world the need for writing skills support or e-mail writing courses has become more apparent. We combine the principles of good writing with the pitfalls of e-mails as a direct form of communication.
Benefits of the E-Mail Writing Course
Following an initial discussion with the client, we tailor the course to focus on the following:
- Achieve a friendly but professional style
- Ensure your emails are acted upon
- Be confident about best practice
Contents
- Optimise the structure of e-mails
- Cetting the tone right
- Pitfalls of e-mail as a medium
Who Should Attend
- Professionals who communicate regularly with clients via e-mail
- Employees who want to improve the speed and effectiveness of their e-mails
Hands-on Training
To make sure the course is relevant to the participants’ needs, we use their own e-mails as practice exercises and provide feedback during the course. The course is participant-centred through exercise drills, peer feedback and group discussions.
Duration
We usually run these courses as one or two-day programmes. We can also add a module on letter writing.
Centre for Financial Communication GmbH – we help organisations assess their writing skills and discover the hidden potential a structured and effective written communication can offer.